I. Introduction and Overview
Thank you for using the GroceBuy Services! We are committed to providing you the best online shopping and delivery experience possible. This Privacy Policy explains what information we (GroceBuy) collect, how that information is used, under what circumstances we share information, and the choices you can make about that information. This Privacy Policy applies whether you access the GroceBuy Services (as defined in the Terms of Service) through a browser, a mobile application, or any other method.
This Privacy Policy also describes how we collect, use and disclose your personally identifiable information (“PII”). PII is information about you that may be used to identify you (such as your name, phone number, or address).
II. Information we collect
1. Information you provide to us or allow others to provide to us
At various points in the GroceBuy experience, you may provide us with information about yourself. For example, when you create an account through the Services, you provide us with personal information like your name, email address, and zip or postal code. And if you place an order through the Services, we collect information including your address, phone number, birth date, driver’s license expiration date (where available), credit card information, vehicle license plate number(s) and the details of your order. Your account information may be updated or corrected by accessing your account settings.
If you log into the Services through a third-party service, both we and that third-party may receive some information about you and your use of the services. For example, if you choose to log into the Services with your Facebook account, we may receive information from Facebook, such as your name, e-mail address, public profile information, and information about your contacts. We may also offer social sharing tools (such as the Facebook “Like” button) that let you share actions on the Services with other websites and vice versa. In those cases, the providers of those tools may receive information about you when you use those tools. You should check the privacy policies of these third-party services and your settings there for more information.
Our partners may let us collect information about use of their sites/apps or share such information with us. For example, if you use an GroceBuy button or widget on another site or app, we may receive information about your use of that button or widget and the third-party site/app.
Location Information:
When you use the Services, we may collect precise location data. For instance, if you allow the Services to access location services through the permission system used by your device's mobile operating system or browser, we may collect the precise location of your device. We use your location information to facilitate the prompt hand-off of pickup orders (where available), to assist you in finding nearby stores for which pickup or delivery are available, for other similar purposes and for analytics purposes. You can choose whether to enable the location tracking feature through the settings on your device or browser, or when prompted by the GroceBuy mobile app. We may also infer your general location information, for example by using your internet protocol (IP) address.
2. Technical information about usage of the Services
When you use the Services, or browse our sites, either through a browser or mobile app, we automatically receive some technical information about the hardware and software that is being used.
Cookies, Pixels, and Other Tracking Technologies:
We, our partners, our advertisers, and third-party advertising networks use various technologies to collect information, including but not limited to cookies, pixels, scripts, and device identifiers. Cookies are small text files that are sent by your computer when you access our services through a browser. We, our partners, our advertisers, and third-party advertising networks may use session cookies (which expire when you close your browser), persistent cookies (which only expire when you choose to clear them from your browser), pixels, scripts, and other identifiers to collect information from your browser or device that helps us do things such as understand how you use our services and other services; personalize your experience; measure, manage, and display advertising on the Services or on other services; understand your usage of the Services and other services in order to serve customized ads; and remember that you are logged into the Services. Our partners, advertisers, and third-party advertising networks may use these technologies to collect information about your online activity over time and across different websites or online services. By using your browser settings, you may block cookies or adjust settings for notifications when a cookie is set. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, unless and until the law is interpreted to require us to do so, we do not monitor or take action with respect to “Do Not Track” signals
Log information:
When you use the Services, or browse our sites, our servers will record information about your usage of the Services and information that is sent by your browser or device. Log information can include things like the IP address of your device, information about the browser, operating system and/or app you are using, unique device identifiers, pages that you navigate to and links that you click, searches that you run on the Services, and other ways you interact with the Services. If you are logged into the Services, this information is stored with your account information.
Interest-Based or Online Behavioral Advertising:
GroceBuy may use third-party advertising companies to serve interest-based advertisements to you. These companies compile information from various online sources (including mobileenabled browsers and applications) to match you with ads that will be the most relevant, interesting, and timely for you.
Please note that you will be opted out of all interest-based advertising from all business members of the Network Advertising Initiative for that specific browser on that specific device. If you optout, you may continue to see GroceBuy’s or our partners’ online advertisements; however, these ads will not be as relevant to you.
3. Children
Our Services are not intended for children under 13 years of age, and we do not knowingly collect personal information (as defined by the India Children’s Online Privacy Protection Act). If we obtain actual knowledge that any information, we collect has been provided by a child under the age of 13, we will delete that information to the extent required by applicable laws.
III. How we use your information
We may use the information we collect for various purposes, including to:
You can opt-out of receiving promotional communications from GroceBuy by using the settings on the Account Info page or by using the unsubscribe mechanism included in the message, where applicable.
IV. What we share
The Services comprise a platform that presents you with a set of one or more retailer virtual storefronts from which you can select goods for picking, packing, and delivery by individual Personal Shopper(s) to your location or, if available, for you to pick up in-store. In order to make this work, we need to share information about you and your order with the other parties who help enable the service. This includes, for example, the Personal Shopper(s) who pick and deliver your order, the payment processing partner(s) that we use to validate and charge your credit card, and the retail partner(s) from which you are purchasing goods. To be clear, only our payment processing partner(s) receive credit card information.
V. Security
We employ and maintain reasonable administrative, physical, and technical measures designed to safeguard and protect information under our control from unauthorized access, use, and disclosure. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of information about you.
We will make any legally required notifications of any breach of the security, confidentiality, or integrity of your personal information, including, without limitation, To the extent permitted by applicable laws, we will make such notifications to you without unreasonable delay, as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
VI. Changes to this Policy
This policy may change from time to time and any revised Privacy Policy will be posted at this page, so we encourage you to review it regularly. If we make changes, we will notify you by revising the date at the top of this Privacy Policy and, in the case of materials changes to the Privacy Policy, we may provide you with additional notice (such as a notice in our user interface or sending you a notification by email).
Contact Information
Questions or comments about our Privacy Policy? Contact GroceBuy’s Global Privacy Team at:
GroceBuy
support@grocebuy.com
If you have a disability and would like to access this Privacy Policy in an alternative format, please contact us at support@grocebuy.com. GroceBuy is committed to making its electronic and information technologies accessible to individuals with disabilities.
